Frequently asked questions

Australia

Standard (Australia Post eParcel): AU$9.95 (free for orders over $150), delivered in 2-5 business days*

Express (Australia Post Express): AU$14.95, delivered in 1-3 business days*

New Zealand

Orders > AU$300: Free, delivered in 1-3 business days*

Orders < AU$300: AU$25, delivered in 1-3 business days*

Rest of world

Orders > AU$300: Free, delivered in 3-9 business days*

Orders < AU$300: AU$35, delivered in 3-9 business days*

*Please allow an additional day for remote locations.

We got you covered! 🏃‍♀️🏃‍♀️

Orders placed before 12pm (AEDT) on any business day (i.e. during the week) will be dispatched and on the way to you that SAME day!

Orders placed after 12pm (AEDT) or on a non-business day (i.e. on the weekend) will be dispatched the NEXT business day.

Please note that during some sale periods, dispatch times can vary slightly while we work super hard behind the scenes to get your goodies out to you!

Australian Delivery

All Australian orders are sent via Australia Post.
Standard Shipping: 2-5 business days from dispatch
Express Shipping: 1-2 business days from dispatch

*Please note that these are Australia Post’s estimates and delivery times may sometimes vary.

International Delivery

All international orders are sent via DHL Express. Your order will arrive within 1-9 business days from dispatch, depending on your location. Our DHL On Demand Delivery service will also notify you via email or SMS to manage your delivery options.

Once your order has been dispatched, we will send you an email with all your tracking details so you can easily keep an eye on your order.

International customers will also receive an email or SMS from DHL to manage your delivery options.

Packages may be subject to additional taxes and duties at the port of entry of various countries outside of Australia.

We do our very best to ensure a quick and smooth delivery, but do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in other countries. If you are unsure of the charges that may apply in your country, please contact your local customs office for more info.

We currently ship to the below locations. Please select the country locator dropdown to shop in your local currency.

Australia
American Samoa
Austria
Belgium
Brunei
Bulgaria
China
Cook Islands
Croatia
Cyprus
Denmark
Estonia
Fiji
Finland
France
Germany
Guernsey
Hungary
Ireland
Italy
Jersey
Kiribati
Korea (South)
Latvia
Liechtenstein
Lithuania
Luxembourg
Macau SAR China
Malaysia
Malta
Monaco
Nauru
Netherlands
New Caledonia
Niue
Norway
Papua New Guinea
Poland
Portugal
Romania
Samoa
Serbia
Singapore
Slovakia
Slovenia
Solomon Islands
Spain
Sweden
Switzerland
Taiwan
Tonga
Tuvalu
United States
Vanuatu
Vatican City

Lodge A Return:

Australian customers

International (non-AU) customers

Not quite right?

No sweat! Simply lodge your return within 30 days (FREE on full-price styles for Australian customers - yay!) or visit one of our stores.

You can return most products (see below) within the return period provided the following conditions are satisfied:

- Must be in original condition with all tags attached
- Not have been worn, soiled, washed or altered in any way

*Please note for hygiene reasons underwear and socks are final sale only. No returns/refunds/exchanges/store credit unless faulty.

*Please note swimwear cannot be returned unless all tags are in tact and the hygiene sticker is in place.

Important: When you submit your return you will receive a returns slip via email, please note this must be included inside your parcel in order for our team to identify the sender. Without this we will not be able to process your return.

Full price: Refund, exchange and store credit available.

We offer size exchanges via our returns portal, pending availability on when the return is received in our warehouse. If you would like to exchange the style rather than the size, we will issue you a Store Credit so you can choose your exchange item yourself once we receive your return.

Sale / Promotional: Store credit only.

Final Sale: No returns, exchanges or store credits unless faulty. If a product is on final sale it will say so on the product page.

For our Australian customers, we now offer FREE returns - simply lodge your return here.

For our international customers, we don’t yet offer free returns however stay tuned as we are working on this!

*Please note all returns are sent back to our warehouse in Melbourne, Australia.

For our Australian customers, we now offer FREE returns (yay!) - simply lodge your return here.

*Please note that free returns exclude final sale items.

For our international customers, we don’t yet offer free returns however stay tuned as we are working on this!

For our Australian customers, you can exchange an item for a different size within our returns platform, provided it meets our return policy. Please note the exchange is pending availability once your return arrives back in our warehouse and is processed.

For international customers, we will issue you a store credit so you can choose your exchange item yourself once we receive your return :)

*Please note store credits are valid for 3 years from the date of issue.

We work hard to ensure all of our products are beautifully engineered to the highest quality. However if you have a concern with a faulty or damaged item, please contact us with a description and images of your product fault.

Yes of course! We would love for you to visit us in one of our stores (see full address details of our stores here).

If you have used Afterpay to purchase, we can only process an exchange in-store. All refunds with Afterpay need to be processed online.

As soon as our warehouse receives your return, we will start processing it - please note that it can take up to 7 business days for us to finalise your return from the day we receive the item back. As soon as it’s processed, we will send you an email confirmation.

*Please note that during busy periods, returns can take up to 10 business days processing.

Refunds: Please allow up to 7 business days for the funds to clear into your account.

Store Credits: Issued and emailed to you as soon as your return has been finalised.

If you have made an order online using Afterpay, you are eligible for a full refund (given the items you have purchased are full price), only if you return your items online.

If you have made a purchase in store using Afterpay, we can only process an exchange in-store.

Your 15% off code should be emailed to you shortly after you have signed up to our mailing list. Please make sure to check your spam/promotions folder as it can end up in there.

*Please note that it can take up to 1 hour for the email to hit your inbox.

If you are still unable to locate it, please reach out to hello@nimbleactivewear.com.

We are busy bees making sure your order is packed and sent as soon as possible so if you need to make any changes please contact us as soon as possible and we’ll do our best to assist. As our warehouse processes orders quickly, we cannot always guarantee changes after an order has been processed.

We accept payments via credit/debit card (Visa and Mastercard), American Express, Paypal, Afterpay, Klarna, Apple Pay & Google Pay.

*Please note Afterpay is available for Australian customers only.

Unfortunately we are unable to cancel online orders once they have been placed.

Our online gift cards are sent via email to the email address you provide at checkout (this can be a different email to the one you provide for billing purposes). Please make sure to check your spam/junk folder, it can end up in there.

If you would like to purchase a physical gift card, you can get these from our Bondi Beach (NSW) and Armadale (VIC) stores. Find our stores here.

Lucky you! After you have added all items to your shopping cart, go to the checkout page and enter your unique gift card code in the text box below the products you have added to cart and click 'Apply'.

You asked, we heard... you can now redeem our gift vouchers online or in store. Happy gift giving :)

You asked, we listened! You can now redeem your in store gift voucher online. After you have added all items to your shopping cart, go to the checkout page and enter your unique gift card code (9 digit number) in the text box below the products you have added to cart and click 'Apply'.

All gift vouchers purchased online & in store, as well as store credits are valid for 3 years from the date of purchase.

Sweat don’t stand a chance! Our leggings are made to last wear after wear and wash after wash.

Follow these wash instructions for best results:
- Cold machine wash
- Tumble dry on low heat only or hang to dry
- Do not soak or bleach
- Do not use fabric softener
- Do not iron
- Do not dry-clean

All of our performance leggings are made with our signature CompressLuxe™ Eco fabric – with a high elastane content, our CompressLuxe™ Eco leggings are designed for cross-functional use by holding you in and feeling like a second skin.

Our leggings are made from our signature fabrics MoveLite™, CompressLuxe™ Eco and StudioLuxe.

The best part about MoveLite and CompressLuxe™ Eco is that they've been created using recycled plastic bottles!

We have custom engineered our fabrics to maximise stretch and shape retention so you feel supported and comfortable during any workout.

Wick away your worries. Moisture wicking fabric pulls moisture from your body to help keep you dryer. It also helps to keep you cool by pulling the moisture from your skin and then releasing it into evaporation. Voila! - like magic but with science :)

An undeniably stretchy combo. Widthwise stretch - check. Lengthwise stretch - double check. Our 4 way stretch fabric increases your range of motion and comfort while you exercise.

We are passionate about our planet and our people, as a business we aim to be as transparent as possible with you about our business practices.

We are currently reworking our sustainability goals and communication to ensure we do this in the right way. The new sustainability section and goals will be live by the end of 2023.

For now you can view our sustainability journey so far here.

All of our core fabrics are either Oeko-tex Standard 100 or Bluesign Approved, meaning they have been tested for harmful substances. These tests are conducted by independent parties, and take into account numerous regulated and non-regulated substances which may be harmful to human health. The testing criterias are also updated on a yearly basis to capture new scientific information.

Since 2019 we have moved away from traditional plastic garment and shipper bags and send all of our products out in bags made from bio-based materials that break down into oxygen, water and biomass when industrially composted.

If you purchase anything online and want to dispose of the bags thoughtfully, check with your council if your green bin can take it. Visit their website, or check here.

If not, you'll need to find a commercial composter near you. You can do that here.

Online sizing is just one of those tricky things… Which is why we created a size guide to help you with your sizing choice. Find it here.

Our sizes range from XXS (AU size 6) to size XL (AU size 16) and follow standard Australian sizing.

Our high waisted leggings have been described as a “saviour” by women during pregnancy because the elastic-free waistband stretches to accommodate your growing bump. Post pregnancy, our high rise leggings give you all the support and coverage you need while you're working out.

Check out our maternity collection.

We sure do! You can visit us in one of our stores in Bondi (NSW) or Armadale (VIC). Check out full details on our stores here.

We have! You can find full details of any product name changes in our blog post here.

We have two stores located in Bondi, NSW and Armadale, VIC. For full details click here.

Yes! We have a curated wholesale presence around Australia both online and in-store that allows you to access Nimble in your state. You can view the complete list of our stockists here.