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NAVY LEOPARD

Vibrant new prints
to pack a punch

RETURNS ELIGIBILITY 

The following table indicates the types of items eligible for exchange, store credit or refunds:

 

EXCHANGE

STORE CREDIT

REFUND

Full price items

Yes

Yes

Yes

Sale and promotional items

No

Yes

No

10% off first order offer

Yes

Yes

No

International orders

No

Yes

Yes

Faulty/Damaged orders

Yes

Yes

Yes

FULL PRICE PURCHASES 
  • Nimble Activewear will gladly offer credit notes, exchanges or refunds on all full priced items.
  • Credit notes, exchanges and/or refunds are available within 30 days of purchase.
  • Credit notes are valid for up to 6 months & can be used over multiple purchases.
  • See further conditions below.
SALE & ONLINE PROMOTIONS  
  • No exchange or refund is available on sale items.
  • Nimble Activewear will gladly offer credit notes to the value of your purchased items.
  • Credit notes are available within 30 days of purchase & valid for up to 6 months & can be used over multiple purchases.
  • All garments purchased during Nimble Activewear promotions with the use of a discount code are subject to the Terms and Conditions specific to the relevant promotion as outlined during the promotional period.
  • Please note that we cannot refund or reimburse a voucher amount once an order has been placed.
  • See further conditions below.
10% OFF FIRST ORDER  
  • Nimble Activewear offers 10% off on first orders for customers who join our database or create an account with us. Sign up here
  • Discount is only valid on your first order
  • No refund is available for orders made using the 10% off first order discount code. Nimble Activewear will gladly offer an exchange or credit note to the value of your purchased items.
  • Please note that we cannot refund or reimburse a voucher amount once an order has been placed
  • Please contact us if you have any questions or issues
FOR ALL RETURNS 
The following requirements must be met for ALL returns and/or exchanges:
  • The item(s) must be returned within 30 days of purchase
  • The item(s) must be in original condition with all tags remaining in place
  • The item(s) must not have been worn, soiled, washed or altered in any way
  • No item(s) which have make-up marks will be accepted for exchange or return
Please note that Nimble Activewear is not responsible for the cost of return / exchange item postage or insurance.

Nimble Activewear will only process a refund on international orders. No exchange will be available. 

Nimble Activewear cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details. 

Once the items have been received, we will either exchange your item or process your full refund (excluding original shipping cost), directly to the credit card or paypal account used for purchase. 

If you wish to make an exchange and the stock is not available a refund will be offered as an alternative. 

Purchases made with Afterpay are subject to the Afterpay Terms and Conditions as displayed on https://www.afterpay.com.au/terms/.  All purchases made with Afterpay are eligible for exchange or credit note ONLY. No refunds will be processed.
FAULTY ITEMS 
We work hard to ensure all of our garments are of the highest quality. However if you have a concern with a faulty or damaged item, please contact us.
HOW DO I RETURN MY ITEM? 
Please contact us and quote your name, order number and items you wish to exchange / return.

*Please allow up to 24 hours response time for all return enquiries and 7 business days for your exchange / return to be processed. 

PLEASE NOTE THAT RETURNS / EXCHANGES WHICH DO NOT MEET OUR RETURNS POLICY WILL NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER. 
HOW LONG WILL MY CREDIT NOTE, EXCHANGE OR REFUND TAKE TO BE PROCESSED? 
Credit notes: issued and emailed to you as soon as your return is processed.

Exchanges: we will send your exchange item within 48 hours of processing your returned item. During peak times exchanges can take between 48 - 72 hours. 

Refunds: processed as soon as we receive your item, however please allow up to 7 business days for the funds to clear in your account.
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