What is your returns policy?

As it’s the season of giving, we are extending our returns period for all online & in store purchases.

Not quite right?

No sweat! Simply lodge your return before January 31st 2023 or visit one of our stores.

You can return most products (see below) within the return period provided the following conditions are satisfied:

  • Must be in original condition with all tags attached
  • Not have been worn, soiled, washed or altered in any way
  • All store credits are issued with a free standard shipping code to use on your next order

FULL PRICE: Refund and Store credit available.

SALE / PROMOTIONAL: Store credit only.

EXCHANGE: We offer size exchanges via our returns portal :) If you would like to exchange the style, we will issue you a Store Credit so you can choose your exchange item yourself once we receive your return.

FINAL SALE: No returns. No exchange. 

For our Australian customers, we now offer FREE returns - simply lodge your return here.

For our international customers, we don’t yet offer free returns however stay tuned as we are working on this!

*Please note all returns are sent back to our warehouse in Melbourne, Australia

Related topics