STORE & COMMUNITY MANAGER
Location: Armadale, Victoria
Job type: Full-time; Tuesday to Saturday roster
As Store and Community Manager you will be responsible for all areas of the store and brand in your respective market through the effective leadership of your team. You are essential in shaping the brand in the market as well as running an entrepreneurial business that anchors in the community. The Store and Community Manager coaches and mentors the team in creating exceptional experiences inside and outside of the store.
The goss on us:
As our name suggests we are Nimble in both name and spirit. We make quality activewear that she can feel great in. Who’s she? Her, us and you!
We’re still young and our hustle is legit, so expect everyday to be different. There are many moving parts to our growing brand from web to retail and all the in betweens. It is up to each of us to take action, follow up, follow through, evaluate and innovate.
Balance is a truth that we constantly achieve with our hard work, heads down, healthy eats, daily sweats, chats, (some not so healthy) snacks and giggles.
You’ll be doing things like:
Store: 60%
Continuously creating an exceptional and noteworthy customer service experience
Develop innovative strategies that support business, brand, community and people growth that result in driving top line sales
Ensure that all back of house activities are undertaken efficiently, such as inventory management, in order for front of house to perform at its best capacity
Maintain backroom organisation and cleanliness
Management of window displays and weekly merchandise flips inline with Brand guidelines
Create weekly newsletter highlighting new products, processes and Head Office communications
Management of weekly banking, bank log and store expenses
Create and maintain monthly rosters and manage hours inline with business budgets and targets
Team: 30%
Support the development of a team that balances financial results and execution with a fun, challenging, and creative atmosphere
Proactively recruit to fill your team pipeline; always on the lookout for amazing additions to your team
Clearly communicate all relevant Head Office information to the retail team
Provide quality feedback on trends affecting store performance to HQ team
Community & Other: 10%
Actively build relationships within the cities influential health and wellness networks
Maintain and manage the local community event calendar
Develop, plan and execute local community events and private shopping nights
Attend classes in the community to connect with studios and teachers
Work closely with our leadership team, producing results which help achieve company goals as well as being responsible for wider community initiatives
Perform and complete other additional projects, duties, and assignments as required
To rock the role, we’re looking for someone who is:
4+ years Retail Store Manager experience
A hard-working rockstar that understands the start-up hustle and is excited to be a part of everything that goes along with this
A customer service junkie
A retail lover
Experienced in leading projects and teams
An exceptional communicator
A relationship builder in the city and neighbourhood – a true connector – out and about building key relationships
Ability to effectively receive and communicate feedback
Results-oriented and process driven, with high expectations of self and team
Enjoys analysing figures and confident with budgets
Awareness and compliance with retail blackout periods
Available Tuesday to Saturday
Full work rights in Australia
What can we bring to the table:
A fun and active work environment
1 admin day per week
Opportunity to work on exciting go to market projects to expand the Nimble Activewear community
A ClassPass membership for you to get sweaty with our community and build key relationships
A day off for your birthday
TO APPLY:
Please send your CV and a ONE PAGE cover letter to nanda@nimbleactivewear.com with the subject line: Store & Community Manager Armadale.