How long until my return is processed?

As soon as our warehouse receives your return, we will start processing it - please note that it can take up to 5 business days for us to finalise your return from the day we receive the item back. As soon as it’s processed, we will send you an email confirmation.

Refunds: Please allow up to 7 business days for the funds to clear into your account.
Credit notes: Issued and emailed to you as soon as your return has been finalised.
Exchanges: A store credit is issued and emailed to you as soon as your return is finalised to use towards your new item. This has a 7 day expiry and will also come with a free shipping code.

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