How is a gift card sent to me?
Our online gift cards are sent via email to the email address you provide at checkout (this can be a different email to the one you provide for billing purposes). Please make sure to check your spam/junk folder, it can end up in there.
If you would like to purchase a physical gift card (for use in-store only) you can get these from our Bondi Beach (NSW) and Armadale (VIC) stores. Find our stores here.
- Why haven't I received my 15% welcome code?
- How do I change something in my order?
- What payment methods do you accept online?
- Can I cancel my order?
- How do I redeem my online gift card?
- Can I redeem my gift card in-store and online?
- How do I use my in-store gift card online?
- How long is my gift voucher valid for?
- Can I redeem my store credit in-store and online?