What do I do if my product is faulty?

We work hard to ensure all of our products are beautifully engineered to the highest quality. However if you have a concern with a faulty or damaged item, please contact us with a description and images of your product fault.

Related topics

• What is your returns policy?
• Do I need to pay for return postage?
• How do I lodge a return?
• What is your exchange policy?
• Can I return my online order to a Nimble store?
• How do I return my item?
• How long until my return is processed?